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Gen AI Solutions

Production-grade
Gen AI on AWS

We help enterprise IT teams move beyond pilots — deploying secure, scalable generative AI workloads on AWS using Amazon Bedrock, SageMaker, and purpose-built RAG architectures.

Amazon Bedrock RAG Pipelines LLM Fine-tuning Agentic Workflows SageMaker
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🤖

Bedrock RAG Pipeline

Semantic search over 2.4M internal documents — latency under 800ms, 94% relevance score.

10×
faster knowledge retrieval
94%
answer relevance rate
Capabilities

What we deliver

End-to-end Gen AI implementation — from architecture design through to production deployment and ongoing optimisation.

🔍

RAG Architectures

Retrieval-Augmented Generation pipelines connecting your enterprise knowledge bases to foundation models — with source citation, access controls, and hallucination guardrails.

  • Amazon Bedrock Knowledge Bases
  • OpenSearch / Kendra vector retrieval
  • Chunking & embedding strategies
  • Multi-source document ingestion
⚙️

LLM Fine-tuning

Custom model training on your proprietary data — domain-specific language, tone, and compliance requirements baked into the model at inference time.

  • SageMaker training pipelines
  • RLHF & instruction tuning
  • Model evaluation frameworks
  • Cost-optimised inference endpoints
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Agentic Workflows

Multi-step AI agents that reason, plan, and act across your systems — integrating with your APIs, databases, and operational tooling securely.

  • Bedrock Agents orchestration
  • Tool-use & API integration
  • Human-in-the-loop controls
  • Audit logging & guardrails
🛡️

AI Governance & Safety

Enterprise controls for AI workloads — data residency, content filtering, PII detection, and audit trails that satisfy security and compliance teams.

  • Bedrock Guardrails configuration
  • VPC-isolated inference
  • IAM-based model access
  • Prompt injection defences
📊

AI Observability

Full visibility into your AI workload performance — token usage, latency distributions, model drift detection, and cost attribution by team or use case.

  • CloudWatch dashboards
  • Latency & throughput alerting
  • Prompt / response logging
  • Cost per inference tracking
🚀

MLOps & Deployment

Automated pipelines for model versioning, testing, and promotion — so your teams can iterate on AI workloads with the same rigour as application code.

  • SageMaker Pipelines
  • Blue/green model deployments
  • A/B testing frameworks
  • Model registry & lineage
Use Cases

Where enterprise teams
are deploying Gen AI

Common patterns we implement for IT teams operating large-scale AWS environments.

01 / Internal Knowledge Assistant

Enterprise knowledge base chatbot

A RAG-powered assistant that lets employees query internal documentation, runbooks, HR policies, and product specs in natural language — with citations and access controls by department.

Reduces helpdesk ticket volume by 30–40%
Deployed in VPC with no data leaving your account
Integrates with Confluence, SharePoint, S3
02 / Code & DevOps Automation

AI-assisted infrastructure operations

Agentic workflows that interpret operational alerts, suggest remediation steps, auto-generate IaC from natural language, and accelerate code review for engineering teams.

Faster incident resolution with contextual summaries
IaC generation from plain-English requirements
Integrated with Jira, GitHub, PagerDuty
03 / Customer-Facing Automation

Intelligent customer support at scale

Deploy fine-tuned conversational AI that handles Tier 1 support queries, escalates intelligently to human agents, and improves continuously from real interaction data.

60–70% deflection of routine enquiries
Seamless handoff with full conversation context
Custom model trained on your product data
04 / Data Intelligence

Natural language analytics & reporting

Let business users query data warehouses and dashboards in plain English — with AI-generated summaries, anomaly callouts, and auto-drafted executive reports.

Query Redshift, Athena, RDS via natural language
Auto-generated weekly performance reports
Anomaly detection with plain-English explanations
Our Approach

From pilot to production
in four stages

01

Discovery & Scoping

We map your data sources, use cases, compliance requirements, and current AI maturity to define the right architecture before writing a line of code.

02

Proof of Concept

A working prototype in your AWS account — evaluated against real enterprise data with measurable quality benchmarks and stakeholder sign-off criteria.

03

Production Build

Hardened, scalable deployment with CI/CD pipelines, security controls, observability, and cost guardrails baked in from day one.

04

Optimise & Scale

Ongoing model evaluation, cost optimisation, and capability expansion — with your team trained to own and iterate on the system.

AWS Services

Built on the right
AWS primitives

We work across the full AWS AI/ML stack — selecting and combining services to suit your specific workload requirements.

Amazon Bedrock

Foundation model access & RAG

Amazon SageMaker

Training, fine-tuning & MLOps

Amazon Kendra

Intelligent enterprise search

Amazon OpenSearch

Vector search & embeddings

AWS Lambda

Serverless inference & agents

Amazon S3

Data lake & document storage

AWS Step Functions

Agentic workflow orchestration

Amazon CloudWatch

AI workload observability

Ready to move your Gen AI from pilot to production?

Book a call with our team to map out the right architecture for your enterprise AWS environment.

Book a Call →
Get in Touch

Talk to a
Gen AI specialist

Whether you're evaluating use cases, stuck in pilot mode, or ready to scale — we'll help you define the right path forward.

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