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Observability & Monitoring

Full-stack visibility.
Zero blind spots.

We instrument your entire AWS estate with unified metrics, distributed traces, and structured logs — giving enterprise operations teams the clarity to act before incidents become outages.

CloudWatchDatadogGrafana OpenTelemetryX-Ray
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📊

Unified Observability Platform

Metrics, logs, and traces in one pane of glass — MTTR reduced from hours to minutes.

85%
reduction in MTTR
24/7
proactive alerting
Capabilities

What we deliver

A unified observability practice that gives your operations team a single source of truth across every layer of your AWS infrastructure.

📈

Metrics & Dashboards

Real-time infrastructure and application metrics with customisable dashboards for every team — from platform engineers to business stakeholders.

  • CloudWatch custom metrics & dashboards
  • Grafana integrations
  • SLO / SLI tracking
  • Cost metrics & spend visibility
🔎

Distributed Tracing

End-to-end request tracing across microservices, lambdas, and APIs — pinpoint latency bottlenecks and dependency failures instantly.

  • AWS X-Ray instrumentation
  • OpenTelemetry collector setup
  • Service dependency mapping
  • Trace sampling strategies
📋

Centralised Log Management

Structured log aggregation, parsing, and search across your entire estate — with retention policies and compliance controls built in.

  • CloudWatch Logs Insights
  • OpenSearch log pipelines
  • Log-based alerting
  • Compliance log archiving
🚨

Intelligent Alerting

Alert configurations that cut noise and surface signal — threshold-based, anomaly-based, and composite alerts routed to the right people.

  • PagerDuty & OpsGenie integration
  • Anomaly detection alerts
  • Alert fatigue reduction
  • Escalation policy design
🌐

Synthetic Monitoring

Proactive monitoring of user-facing endpoints and API contracts — catch degradation before your customers do.

  • CloudWatch Synthetics canaries
  • API contract testing
  • Geo-distributed endpoint checks
  • SLA breach alerting

Performance Optimisation

Turn observability data into action — identify and resolve performance bottlenecks, rightsizing opportunities, and architectural inefficiencies.

  • Performance baseline reports
  • Rightsizing recommendations
  • Database query analysis
  • Cold start & Lambda tuning
Use Cases

Where observability
changes the game

01 / Platform Engineering

Infrastructure health at scale

A single observability platform covering hundreds of EC2 instances, ECS tasks, Lambda functions, and RDS clusters — with team-scoped dashboards and centralised alerting.

Unified view across multi-account AWS Organizations
Automatic tag-based resource discovery
On-call runbooks linked directly from alerts
02 / Incident Response

From alert to resolution, faster

Correlated traces, logs, and metrics displayed in context during an incident — with automated anomaly detection that surfaces the root cause before engineers start investigating manually.

85% average reduction in MTTR
Correlated trace-to-log drilling
Post-incident reporting automation
03 / Application Performance

End-to-end request visibility

Distributed tracing across microservice architectures — identify which service, query, or external dependency is responsible for latency spikes and error rates.

P95/P99 latency breakdown by service
Dependency failure isolation
Cost-per-transaction attribution
04 / Compliance & Audit

Audit-ready log management

Structured log retention, immutable log archives, and automated compliance reports aligned to SOC 2, ISO 27001, and PCI-DSS requirements.

Immutable log storage with CloudTrail
Automated compliance dashboards
Configurable retention aligned to frameworks
Our Approach

Observability built
to last

01

Discovery & Audit

We assess your current monitoring coverage, gaps, and toolchain to design the right observability architecture for your environment.

02

Instrumentation

Deploy agents, collectors, and exporters across your AWS estate — with auto-discovery for dynamic workloads and minimal overhead.

03

Platform Build

Configure dashboards, alert policies, and log pipelines — tuned to your team's workflows, escalation paths, and SLO commitments.

04

Handover & Enablement

Your team takes ownership — trained on the platform, with runbooks, on-call guides, and ongoing optimisation support from us.

AWS Services

The observability stack
we work with

Amazon CloudWatch

Metrics, logs & dashboards

AWS X-Ray

Distributed tracing

Amazon OpenSearch

Log analytics & search

AWS Distro for OTel

OpenTelemetry instrumentation

CloudWatch Synthetics

Synthetic canary monitoring

AWS CloudTrail

Audit & compliance logging

Datadog on AWS

Third-party observability

Amazon Managed Grafana

Unified dashboarding

See every layer of your AWS environment — clearly.

Book a call to discuss how we design observability platforms for complex enterprise AWS estates.

Book a Call →
Get in Touch

Talk to an
observability specialist

Whether you're drowning in alert noise or flying blind — we'll help you build visibility that actually works for your team.

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